F.A.Qs from our merchants
By Wonder1 author16 articles
- Creating and analysing reasons to reduce returns and exchanges on your store
- How to allow a return/exchange for a specific region or province/state
- Set Up Automation Rules for Auto-Refunds
- How do I upgrade to the better plan?
- How to unarchive a return or exchange request?
- How can I get notified for new returns and exchange requests?
- How Gift card refunds are different from Discount code refunds?
- Pricing Plans on Return Prime
- How Return Prime Can be used for Warranty Claims
- Not able to approve the return or exchange request on the Return Prime dashboard
- Troubleshooting Steps When a "Return Prime" Portal Won't Load
- How to export data from Return Prime dashboard?
- How to add notes and tags to a request with Return Prime
- How does return and exchange flow work with Return Prime?
- Sync your returns data back to Shopify from Return Prime
- What has changed in the new payment flow?